Excelcomindo expands capabilities with Comverse SMSC to handle growing SMS text messaging service in Indonesia

Published 24th June 2008

Comverse, a leading supplier of software and systems enabling network-based multimedia enhanced communication and billing services, has announced that Indonesian wireless operator Excelcomindo, with more than 19 million subscribers, has selected Comverse for a major SMSC expansion. This will help handle its rapidly growing personal and application-related text messaging needs and to be able to quickly implement new SMS services.

Dian Siswarini, director of network at Excelcomindo said, “After voice, SMS is the highest revenue-generating service in our market, accounting for nearly 30% of total revenue. We are currently experiencing a dramatic, rapid expansion of our user base and we are also working to increase our market share, so it is mission-critical for us that our SMSC provides superior performance. Comverse SMSC meets our demanding requirements in terms of its capacity and ability to handle extreme usage during peak hours, and in terms of ability to support our roadmap vision to improve the messaging experience by adding exciting SMS services. Comverse also met our requirement for fast time to market to enable us to handle heavy holiday messaging traffic.”

A market leader deployed by hundreds of operators all over the globe, Comverse SMSC’s highly flexible multi-layered environment supports IP-based networks and is ready for IMS.

Eitan Achlow, president of the Comverse Asia Pacific (APAC) division said, “Comverse SMSC is ideally suited help this rapidly expanding operator achieve its goals of providing the best possible value and user experience for its current users and for the many millions of new subscribers it expects to gain in the coming years. Comverse looks forward to working closely with Excelcomindo to increase its success in its marketplace and to fulfill its vision of bringing to life innovative SMS services and applications that boost user satisfaction and sharpen its competitive edge.”